John Ervin
November 29th, 2022
I have had them do work in the past, during covid, and they were economical. So, last time they recommended some Toyo tires. I got 2 from a different dealer, so came back, to see the price on 2 more. After shopping several other shops. Best price was $200 for 2 mounted and installed. Colony Tire - quoted me $268.00 for the same 2 tires, same installation... highway ROBBERY. There is no way, a local shop should be $68.00 higher than LOCAL National store, on exact same brand, and size tires. NOT recommended, and will NOT be returning for ANY quotes in the future.
Lynchburg
Billy Anders
November 27th, 2022
Fast and friendly service everytime.
Response from Colony Tire & Service: Thank you, Billy! We're always happy to help to make sure our customers leave satisfied and get back on the road in a timely manner. We appreciate your feedback and look forward to helping you again any time you need us!
Williamston
MICHAEL SHOTWELL
November 27th, 2022
Went in with a piece of fencing wire sticking out of my tire. Katherine did a great job of working me in and the guys in the shop got me back on the road. These guys are my tire people.
Response from Colony Tire & Service: Thank you, Mike! We're always happy to help in any way we can to make sure our customers leave safely and get back on the road in a timely manner. We know how inconvenient tire problems can be, so we try to make them as painless as possible. We'll see you again next time!
New Bern
BEVERLY BRINN
November 24th, 2022
Another great experience at Colony Tire of Edenton. Car was in the shop within five minutes of arrival and finished before I had time to get to a local coffee shop…two days before Thanksgiving! These folks are great.
Response from Colony Tire & Service: Thank you, Tim! We're always happy to help to make sure our customers leave satisfied and get back on the road in a timely manner. We appreciate your feedback and look forward to helping you again any time you need us!
Edenton
CHRISTINE SANSON
November 23rd, 2022
I was in front of what was wrong with my vehicle it was repaired in a timely manner and the price was not so bad I would definitely take my car back
Response from Colony Tire & Service: Thank you, Christina! Our goal is to provide our customers with excellent service at competitive prices. We appreciate your positive feedback and look forward to helping you again anytime you need us!
New Bern
REGINA BRYANT
November 23rd, 2022
Friendly, Courteous, reasonable and very thorough. They are also accommodating to persons with emergencies.
I was referred here by a relative and am very pleased. They will be who I turn to for any car service!
Response from Colony Tire & Service: We appreciate you taking the time to leave us this great feedback, Regina! We were more than happy to help and we look forward to seeing you again in the future for your automotive needs!
Greenville
Tim Vandiford
November 22nd, 2022
Great service and great work staff
Response from Colony Tire & Service: Thank you for the great review, Tim! We pride ourselves on providing unbeatable customer service. We'll see you again next time!
Greenville
GRANT
November 22nd, 2022
Quick, professional, and always ready to help.
Response from Colony Tire & Service: Thank you, John! We're always happy to help to make sure our customers leave satisfied and get back on the road in a timely manner. We appreciate your feedback and look forward to helping you again any time you need us!
Edenton
Ricky Jones II
November 22nd, 2022
Great place for anything car or tire related.
Response from Colony Tire & Service: Thank you for the positive review, Ricky! We look forward to seeing you again in the future for your automotive needs!
Greenville
GWENDOLYN FLYTHE
November 21st, 2022
No comment
Response from Colony Tire & Service: Our team is pleased to hear your experience with us was a positive one. Our customers' experiences are important to us. Please contact us again when we can be of further assistance with your vehicle.
Ahoskie
carl Moreschi
November 21st, 2022
They are always ready to take my car when I arrive. Very efficient.
Response from Colony Tire & Service: Thank you for the positive feedback, Carl! We look forward to helping you again any time you need us!
Edenton
MAURICE HICKS
November 20th, 2022
Great and fast service
Response from Colony Tire & Service: Thanks for the great review, Kevin! The safety of our customers is of utmost importance to us and we are so happy to hear we could get you on your way in a timely manner. We appreciate your feedback and look forward to helping again next time!
New Bern
Patrick Hardy
November 20th, 2022
I've bought tires from there that come with a free rotation every time I change my oil. I have noticed that they haven't rotated my tires at least twice (maybe more) every time I have serviced my car there after explicitly stating to do so.
Response from Colony Tire & Service: Hi Patrick,
I would love nothing more than the opportunity to make this right, but I have not been able to find any information regarding your visit in our system? Please give us a call at (252) 338-4174 and I will follow up with you personally!
Norman Young, General Manager
Elizabeth City
Nicholas Ochs
November 20th, 2022
Had a family emergency and needed tires fast. The team at the Williamston location had 4 tires and a LOF done in just a few hours. I'm grateful for their efforts, and their high level of service. Thanks to Chris and the team!
Response from Colony Tire & Service: Nicholas, it was a pleasure having you in our shop! We were more than happy to help with your vehicle and find the exact tires you were looking for. We look forward to helping you again any time you need us!
Williamston
KIMBERLY ROSS
November 20th, 2022
No comment
Response from Colony Tire & Service: Thank you, Kimberly! We truly appreciate your business and the 5-star rating. We'll see you again next time!
New Bern
HEATHER TARKINGTON
November 20th, 2022
No comment
Response from Colony Tire & Service: Thank you, Heather! We truly appreciate your business and the 5-star rating. We look forward to helping you again in the future!
Plymouth
JERRY NEWELL
November 20th, 2022
Diesel oil change and tire rotation at a very reasonable price! Appointment was on time and wait time was very reasonable! Love me some Colony Tire!
Response from Colony Tire & Service: Thank you for your feedback, Jerry! At Colony Tire, we work hard to provide the quality service we are known for at competitive prices. We look forward to helping you again any time you need us!
Elizabeth City
CRAIG LITTLE
November 19th, 2022
Bought new tires and had them installed. The prices were very good, the process went very fast (literally walked in and within 20-30 min was on my way home), and I was treated exceptionally well. I had a very good experience at Colony Tire and I will continue to use them for all my service and tire needs. Very very satisfied.
Response from Colony Tire & Service: Thank you, Craig! At Colony Tire, we work hard to provide the quality service we are known for at competitive prices. We appreciate your positive feedback and look forward to helping you again any time you need us!
New Bern
DANA OVERMAN
November 18th, 2022
Awesome group to work with!
Response from Colony Tire & Service: Thank you for the kind words, Dana! We appreciate you and look forward to having you back in the future!
Elizabeth City
BARRY TUGGLE
November 17th, 2022
Everything went as planned and scheduled!
Lynchburg
davis sessums
November 17th, 2022
Awesome service from the first phone call to walking out of the shop with new tires and state inspection done. Everyone was friendly and courteous.
Response from Colony Tire & Service: Thank you for the great review, Davis! We pride ourselves on providing unbeatable customer service. See you again next time!
New Bern
Melissa S
November 16th, 2022
No comment
Response from Colony Tire & Service: Thank you, Melissa! We truly appreciate your business and the 5-star rating. We look forward to helping you again any time you need us!
New Bern
Ann Varano-Allison
November 16th, 2022
Great friendly service. Actually vehicle was done much earlier than expected. Prices are very reasonable and service was great.
Response from Colony Tire & Service: Thanks for the positive words, Ann! We are happy to offer our customers 5-star service in a timely manner and at competitive prices. See you next time!
New Bern
KEIRRA FLOOD
November 14th, 2022
Great Customer Service!
They Were Fast, Friendly, Efficient, and very Knowledgeable!
I will be taking my vehicle to them from now on!
Thank Ya'll ????
Response from Colony Tire & Service: Thank you, Keira! We pride ourselves on providing unbeatable customer service every time. We look forward to helping you again in the future!
Greenville
WINSTON BONNER
November 14th, 2022
No comment
Response from Colony Tire & Service: Thank you, Winston! We truly appreciate your business and the 5-star rating. We look forward to helping you again in the future!
Ahoskie
BENJAMIN TAYLOR
November 14th, 2022
Although I didn’t have an appointment, they were able to work me in for a car inspection. ????????
Response from Colony Tire & Service: Thank you for the great review, Benjamin! We were more than happy to work your car in for inspection and we look forward to helping you again in the future!
Ahoskie
Kurt Honican
November 12th, 2022
No comment
Response from Colony Tire & Service: Thank you, Kurt! We truly appreciate your business and the positive rating. We look forward to helping you again in the future!
Plymouth
ERLINDA LEGGETT
November 12th, 2022
I was extremely pleased with the service.
Response from Colony Tire & Service: Thank you, Erlinda! We really appreciate your positive feedback and are so pleased to hear about the wonderful service you received! We'll see you again next time!
New Bern
HUFTON
November 12th, 2022
No comment
Response from Colony Tire & Service: Thank you, Colton! We truly appreciate your business and the 5-star rating. We look forward to helping you again in the future!
Edenton
Sherry R
November 12th, 2022
I had not used their services before. Setting up an appointment was easy to do. I was able to drop off my car and pick it back up within a hour or so. I was a bit disappointed that their coupon was only for "regular" oil change service. Not many vehicles have that anymore. I was able to use their $5 coupon. Nice people and service.
Response from Colony Tire & Service: Thank you so much, Sherry, for the wonderful feedback. We are so excited to hear about the quality service you've received and are pleased you left happy! See you again next time!
Edenton
DONELL BRYANT
November 11th, 2022
I must say Mr. Gary at Colony said he would take care of my vehicle and he did. He had my truck ready to roll a couple hours after I dropped it off.
Response from Colony Tire & Service: Thank you, Donell! We're always happy to help to make sure our customers leave satisfied and get back on the road in a timely manner. We appreciate your feedback and look forward to helping you again any time you need us!
New Bern
MIKE HARTWELL
November 11th, 2022
Just plain awesome experience!
Response from Colony Tire & Service: Thanks for the positive words, Michael! We are happy to offer our customers 5-star service in a timely manner. See you next time!
Edenton
JIM TAYLOR
November 11th, 2022
Awesome service!!!
Response from Colony Tire & Service: Thank you for your review, Jim! We're so pleased to hear about the excellent service you received. See you again next time!
Elizabeth City
TRACY JACKSON
November 11th, 2022
Receptionist extraordinaire! Rely on them to keep SUV and tractor shod.
Response from Colony Tire & Service: Thank you for the great review, Elaine! We pride ourselves on providing unbeatable customer service. We'll see you again next time!
Plymouth
Belton Hamlett
November 9th, 2022
Great service and people. Prices were fair
Lynchburg
BRENDA SIMPSON
November 9th, 2022
Called to make an appointment for the same day to replace my tires. Accommodated me and was very quick with service. Pricing was fair as well.
Response from Colony Tire & Service: Thank you for the wonderful review, Harmony! We're always happy to help to make sure our customers leave satisfied and get back on the road in a timely manner. We appreciate your recommendation and look forward to helping you again next time!
New Bern
MICHAEL DUFRENE
November 9th, 2022
My first experience with Colony Tire & Service was impressive! The staff was very knowledgeable and walked me through the process of getting new tires and alignment. Taylor was awesome to work with…she responded quickly to my emails and worked around my schedule to make things happen in a timely manner! I will definitely bring all my vehicles to Colony for tires and services in the future.
Response from Colony Tire & Service: Thank you for taking the time to leave us this great review, Mike! We're always happy to help to make sure our customers leave satisfied and get back on the road in a timely manner. We appreciate your recommendation and look forward to helping you again any time you need us!
Edenton
MARCUS REDDICK
November 9th, 2022
Very professional and had me in and out in no time.. Even went beyond the problem.
Response from Colony Tire & Service: Thank you, Marcus! We're always happy to help to make sure our customers leave satisfied and get back on the road in a timely manner. We appreciate your recommendation and look forward to helping you again any time you need us!
Greenville
Melinda Bundy
November 9th, 2022
No comment
Response from Colony Tire & Service: Thank you, Melinda! We truly appreciate your business and the 5-star rating. We look forward to helping you again in the future!
Williamston
KENNETH LOWTHER
November 9th, 2022
Always fast and professional. Wouldn't take my car anywhere else.
Response from Colony Tire & Service: Thanks for the great review, Kenn! The safety of our customers is of utmost importance to us and we are so happy to hear we could get you on your way in a timely manner. We appreciate your feedback and look forward to helping again next time!
Elizabeth City
JENISE ANKER
November 7th, 2022
I was just like to say the customer service Qasim excellent. The staff was very friendly and helpful. Would recommend Colony Tires to a friend. Great company.
Response from Colony Tire & Service: Thank you for the great review, Jenise! We pride ourselves on providing unbeatable customer service. See you again next time!
Plymouth
JACK FOREHAND
November 6th, 2022
Very Good Service
Response from Colony Tire & Service: Thank you for the wonderful review, Jack! We are so happy to hear about the excellent experience you had and the quality service you received. We'll see you again next time!
Ahoskie
Jason
November 5th, 2022
Great experience from start to finish! Knowledgeable staff, friendly, & helpful!
Response from Colony Tire & Service: Jason, thank you for the great review! We're always happy to help in any way we can and are so pleased to hear about your excellent experience. See you again next time!
Elizabeth City
KATHLEEN LIGHT
November 5th, 2022
No comment
Response from Colony Tire & Service: Thanks for your five-star rating, Kathleen!
New Bern
CRYSTAL BEACH
November 4th, 2022
I had a great experience getting my vehicle serviced at colony tire. The staff were friendly .
Response from Colony Tire & Service: Thank you for the great review, Crystal! We pride ourselves on providing unbeatable customer service. See you again next time!
Williamston
DANELLE BRINKLEY
November 4th, 2022
They helped me with what I asked. Worked me in the next day ❤️
Response from Colony Tire & Service: We’re always happy to help, Danelle! Our goal is to provide our customers with an unbeatable experience every time and we're so pleased to hear we delivered that. See you again next time!
New Bern
CHRISTOPHE MOYE
November 3rd, 2022
Always friendly, quick service and easy to deal with!
Response from Colony Tire & Service: Thank you, Christopher! We're always happy to help to make sure our customers leave satisfied and get back on the road in a timely manner. We appreciate your recommendation and look forward to helping you again any time you need us!
New Bern
KEVIN LOVE
November 3rd, 2022
I love the guys at Colony tire. We use them for all our vehicle service needs. Had them install a lift kit in one of my trucks. They do outstanding work, and do everything they can to make sure you are happy. Great place, great people from the mechanics to the front desk. Won't even consider going somewhere else
Response from Colony Tire & Service: Kevin, thank you for the wonderful review! We are pleased to hear you've found us to provide outstanding work, and we are honored to have your trust when it comes to all of your vehicle service needs! Thank you for your feedback, and thank you for choosing us.
Plymouth
FRANCISCO RIVERA
November 2nd, 2022
Okay thanks Good service
Response from Colony Tire & Service: Thank you, Francisco! We are so happy to hear about the excellent experience you had and the quality service you received. We appreciate your feedback and look forward to helping you again anytime you need us!
New Bern
florida catfish
November 2nd, 2022
Good service and friendly atmosphere.
Response from Colony Tire & Service: Thank you for the great review! Please don't hesitate to reach out if there is anything else that we can do for you.
Edenton
PAM STEPPS
November 2nd, 2022
I needed to start purchasing new tires on my fixed income. Colony Tire and Service has been in New Bern for forever and has a great reputation! I was pleased with the price quoted to me. My visit was pleasant and non eventful (which is a good thing). Colony Tire is a go to place for your vehicles!
Response from Colony Tire & Service: We’re always happy to help, Pam! Our goal is to provide our customers with an unbeatable experience every time. We appreciate your business and look forward to helping you with your tire and automotive needs in the future!
New Bern
Joyce Plunkett
November 1st, 2022
They were very nice and polite
Response from Colony Tire & Service: Thank you for the great review, Joyce! Please don't hesitate to reach out if there is anything else that we can do for you.
Plymouth
ANDREW ELLER
October 31st, 2022
They do good work.
Response from Colony Tire & Service: Thank you, Andrew! We are so happy to hear about the excellent experience you had and the quality service you received. We appreciate your feedback and look forward to helping you again anytime you need us!
New Bern
Lavon Rogers
October 30th, 2022
No comment
Response from Colony Tire & Service: Thank you, Lavon, for the 5-stars. We take pride in our talented staff!
Plymouth
JERRY ASHLEY
October 29th, 2022
Colony is there for you, great experience.
Response from Colony Tire & Service: Thank you for the five-star review! We hope to have you back in the future!
New Bern
HARRY ARCHER
October 28th, 2022
Great service!
Response from Colony Tire & Service: Happy we could provide you with fast and friendly service, Harry! We appreciate the awesome rating and positive feedback!
Elizabeth City
Cynthia Keyes
October 27th, 2022
No comment
Response from Colony Tire & Service: Thank you, Cynthia! We truly appreciate your business and the 5-star rating. We look forward to helping you again any time you need us!
Plymouth
Kim Grimes
October 27th, 2022
My daughter was on her way home an had a tire come apart on our Horse trailer this is not the first time I have had to call on colony tire in Plymouth NC to help my family an my self out , They have always been there for us an another tire was bad at this same time an they replaced both of them after hours .When I called there to see if they would stay open till she could get there they said no problem will be glad to an they did that an met her in the parking lot to get started on the bad tires Thank you so much Colony Tire an every employee that was able to get my daughter an horse trailer back on the road ! They have always been so good to all of my family ! Thank you all so much !????
Response from Colony Tire & Service: Thank you for taking the time to leave us this wonderful review, Kim! We were more than happy to help make sure your daughter and her horse trailer got back on the road safely! We look forward to helping you and your family for many years to come!
Plymouth
Al Peele
October 27th, 2022
Great customer interaction, quick, looks after customer. Very well pleased
Response from Colony Tire & Service: Thank you for the great review, Al! We pride ourselves on providing unbeatable customer service. We'll see you again next time!
Edenton
Tony Trotman
October 26th, 2022
Very Friendly and helpful
Response from Colony Tire & Service: Thank you for the wonderful review, Tony! We pride ourselves on providing unbeatable customer service. We'll see you again next time!
Greenville
ALLISON MCGOVERN
October 26th, 2022
Excellent customer service! They were able to get me scheduled quickly and went I went in for the inspection they were quick, thorough and very upfront about what they were doing! Would definitely go back!
Response from Colony Tire & Service: Thank you for the great review, Allison! We pride ourselves on providing unbeatable customer service. We look forward to helping you again in the future!
Elizabeth City
HOWARD ERVIN
October 26th, 2022
No comment
Response from Colony Tire & Service: Thank you, Howard! We truly appreciate your business and the 5-star rating. We look forward to helping you again in the future!
Edenton
STU STEVENS
October 26th, 2022
First Colony tire has done all the work on my Silverado which I bought new in 2013, never had an issue until about 6 months ago when my brake light started coming on and going off, one of their guys said it was probably a module which they couldn’t do, after another service the light came on and stayed on. I took it to a smaller 1 man shop and he looked at it and put in some brake fluid and said that was the problem. Lights gone. Cost me 40, for the scan and fluid. He said there was probably some air left in the line from the last brake job since we didn’t find a leak. I always assumed that when the truck was serviced that the fluids were checked, I also found out that the tires were not calibrated to the current positions which I specifically asked for at the last service. I had a lot of front end work done a little less than 2000 miles ago on my dodge 2500 and brought that in because the wheels were out of balance or the alignment was out. I brought a trailer in that needed a tire and a tire from another trailer that I ordered the week before, I also brought in a lawnmower tire that I had fixed a few months back that they put a plug in, which didn’t fix it still had to air it up every time I used it. So now I’ve paid to have a lawnmower tire fixed twice, and paid 40 to have a cup of brake fluid put in my truck, and my tire sensors are not calibrated to the right positions. But now I know that fluids are not checked anymore, do they have a list of what they check during the oil change and tire rotation? Good information to know. I’ve been a loyal Colony Tire customer for almost 30 years, and stuff happens, I won’t let a few minor unfortunate events take my business elsewhere nor will I stop recommending the shop. I’ll just have to pay closer attention to what I’m getting done.
Response from Colony Tire & Service: Stuart, thank you for making Colony Tire your go-to for quick and friendly service! We take pride in customer service and appreciate you putting your trust in us for so many years. We appreciate your loyal business and we look forward to having you back!
Greenville
MATTHEW CYR
October 23rd, 2022
Colony Tire is the best.
Response from Colony Tire & Service: Thank you for the kind words, Matt! We appreciate you choosing Colony Tire and we look forward to helping you again next time!
Edenton
ZACHARY TURNER
October 23rd, 2022
Always great service at colony tire.
Response from Colony Tire & Service: Thank you so much, Bob, for the wonderful feedback. We are so excited to hear about the quality service you've received and are look forward to helping you again in the future!
Edenton
DANIEL MILLS
October 22nd, 2022
I’ve always had great service here. They will have you taken care of with most services within an hour. They do good work, are honest, and best of all they take good care of their repeat customers.
Response from Colony Tire & Service: Thank you, Daniel! Our customer's experiences mean everything to us. Being an honest, trustworthy shop is one of our goals. We're so pleased to hear you left happy and appreciate your feedback!
New Bern
RUTH RINKA
October 22nd, 2022
I would not go anywhere else, always a great experience
Response from Colony Tire & Service: We’re always happy to help, Ruth! Our goal is to provide our customers with an unbeatable experience every time and we're so pleased to hear we've delivered that. We look forward to helping you again any time you need us!
New Bern
GARY MARTIN
October 22nd, 2022
Awesome service. Tanya is an valuable asset to Colony Tire.
Response from Colony Tire & Service: Thank you, Gary! We always strive to provide welcoming and knowledgeable service to all our customers and are happy you recognized our goals!
Elizabeth City
KEITH ALEXANDER
October 22nd, 2022
Had an a/c problem. They analyzed it quickly,fixed the problem and the price was very reasonable. Thanks to the mechanic and the staff.
Will certainly use them in the future.
Keith Alexander
Response from Colony Tire & Service: Keith, thank you for the great review! Our goal is to provide our customers with excellent service at competitive prices. We appreciate your positive feedback and look forward to helping you again anytime you need us!
New Bern
J Moe
October 21st, 2022
No comment
Response from Colony Tire & Service: Thank you, J! We truly appreciate your business and the 5-star rating. We look forward to helping you again any time you need us!
Greenville
John Murray
October 21st, 2022
Very helpful and considerate. Will go back for vehicle needs.
Response from Colony Tire & Service: Thank you for the great review, John! We are always happy to help and we look forward to seeing you again in the future for your automotive needs.
Greenville
Grey Swindell
October 21st, 2022
No comment
Response from Colony Tire & Service: Thank you for the 5-star rating, Grey! We look forward to helping you again next time!
New Bern
Gerrie Deloatche
October 21st, 2022
Fast and friendly service. Also great prices. Thanks
Response from Colony Tire & Service: Thank you, Gerrie! We're always happy to help to make sure our customers leave satisfied and get back on the road in a timely manner. We appreciate your feedback and look forward to helping you again any time you need us!
Ahoskie
LESLIE SMITH
October 20th, 2022
Fast and efficient; kind and helpful, are only the surface of the incredible people and operations at Colony Tire. We highly appreciate and recommend them for the exceptional experience they provided!!!
Response from Colony Tire & Service: Thank you for the positive review, David! We do our best to be as quick and efficient as possible. We appreciate your recommendation and look forward to helping again in the future!
New Bern
Enemencio Alfaro III
October 20th, 2022
Colony Tire has always been the place I go to do my oil changes and buy tires from. They are a extremely reputable business as they care for their customers needs. They give you valid qoutes that help make informed decisions on things such as tires. There service is outstanding and I am glad to have them in my town.
Response from Colony Tire & Service: Thank you for the wonderful review, Enemencio! Our goal is to treat our customers like family by providing them with excellent, reliable service. Come back and see us again for any of your tire or service needs!
New Bern
CINDY ARTHUR
October 20th, 2022
No comment
Response from Colony Tire & Service: Thank you, Cindy! We truly appreciate your business and the 5-star rating. We look forward to helping again any time you need us!
Ahoskie
CHRIS EVANS
October 19th, 2022
Colony Tire always does a great service. Great to have the small town touch from such a great group of folks.
Response from Colony Tire & Service: We really appreciate your feedback, Chris. Our goal is to treat our customers like family by providing them with excellent service every time. Thank you for leaving us a review - We'll see you next time!
Edenton
DENNIS BERRY
October 19th, 2022
Called 2 days later my tires came in .told I could come in at 1pm given out the door price no hidden cost and out in a hour an a half .friendly staff easy to deal with
Response from Colony Tire & Service: James, thank you so much for taking the time to leave this great review! We take pride in customer service and appreciate you putting your trust in us. We look forward to seeing you next time!
Elizabeth City
Ronald Girdharry
October 17th, 2022
Great service
Response from Colony Tire & Service: Thank you, Ronald. We appreciate your positive feedback and look forward to helping again in the future!
Greenville
ARTHUR WARREN
October 16th, 2022
Fair and reasonable price on a brand new set of four tires for my 2021 Honda Accord Sport. Thanks Colony Tire!!!!
Response from Colony Tire & Service: Arthur, it was a pleasure having you in our shop! We were more than happy to help with your vehicle and find the exact tires you were looking for. See you again next time!
New Bern
ART EDWARDS
October 16th, 2022
Finished quickly but not sure all was done? Took about 45 minutes and package was to include oil, filter, rotation, balance, fill nitrogen, check alignment and more. Questioned it and told they always balance and told nitrogen is in air tanks/lines? Don’t know how they checked alignment?
Usually overall good service
Response from Colony Tire & Service: Thank you for taking the time to leave us some feedback, Art. We always strive to be an honest, trustworthy shop. We are pleased to hear about the quality service you received. Please let us know if there is anything else we can do for you!
Elizabeth City
JACKIE HARRELL
October 16th, 2022
Will and Taylor were awesome and the wait to get in and the service time were acceptable. The price for 4 tires was reasonable. However, for some reason they couldn’t check me out because the office located down the street delayed sending the paperwork. I waited well over a half hour just to try to give them money. Taylor allowed me to give her the card info and email the receipt which was great. There are many options for buying tires and I usually go to a place where I live but my mother suggested I go there. If I choose them again I’ll make sure I can get the paperwork in a timely manner. Thanks Will and Taylor!
Response from Colony Tire & Service: Jacki, it was a pleasure having you in our shop! We are so sorry for your unusual wait time and appreciate your understanding. We will be sure to pass along the kind message to the rest of our team. Thanks again for your business, we'll see you again next time!
Edenton
Alexandra MacKenzie
October 16th, 2022
Colony Tire & Service was able to fit my vehicle in when I dropped it off for its "checkup", good communication and wonderful client relations. Very cost-effective as well.
Response from Colony Tire & Service: Alexandra, thank you for the great review! Our goal is to provide our customers with excellent service at competitive prices. We appreciate your positive feedback! See you next time!
New Bern
Heather A
October 15th, 2022
Took our car in for tires and inspection. Usually dread it, but Glenn took care of everything and made it a great experience!
Lynchburg
Sharlene Souders
October 15th, 2022
I had my oil changed and inspection done. My friend brought my car home with a bill of $108 and change...BLEW my mind!! When asked why so much the response was things have gone up. Now I realize things go up but were looking at over a $30 increase which I was NOT told about when making appointment. So I called and wanted to know what is included in oil change..response was oil, filter and top off fluids..which they did not do and I had to return to have it done...Being old school..oil changes used to include: oil, filter, check and top off ALL fluids, check air filters, belts and tire pressure..DISAPPOINTED to see that for this price..it was NOT done..just sayin..
Response from Colony Tire & Service: Hi Sharlene, We do our best to minimize cost and exceed your expectations for quality products and exceptional service, all while ensuring our services are competitively priced. We apologize for not communicating costs better prior to your visit, and for missing some of the fluid top offs. We really appreciate your business and are happy to discuss further!
Lynchburg
BRENDA WHITE
October 14th, 2022
Very good service
Response from Colony Tire & Service: Thank you, Brenda! We truly appreciate your business and the 5-star rating. We look forward to helping you again any time you need us!
Ahoskie
ADORA AMBROSE
October 14th, 2022
No comment
Response from Colony Tire & Service: Thank you, Stephanie! We truly appreciate your business and the 5-star rating. We look forward to helping you again any time you need us!
Elizabeth City
KIM GEORGE
October 12th, 2022
Excellent service, I have never been disappointed with the quality of service, timeliness, cost, and the extra special customer oriented staff.
Response from Colony Tire & Service: Kim, we really appreciate the kind words! We are glad that you continue to trust us with your vehicles! Thank you again and see you soon!
New Bern
BRENDA KELLY
October 12th, 2022
Always take our car and pickup truck there for inspections and car, pickup truck and 5 th wheel camper there for tires. Also your RAV 4. Always great service. This te when we got into our car we had to leave tge doors open to air out cigarette smoke smell. I have allergies and tge smoke is one big problem. But it comes with the shops almost everywhere. As long as the manchinac doesn't smoke in our car we can air it out.
Response from Colony Tire & Service: Thank you, Brenda! We appreciate you as a customer and look forward to having you back in the future.
Edenton
STEVE LILLEY
October 12th, 2022
No comment
Response from Colony Tire & Service: Mitchell, thank you for taking the time to leave us feedback. Please let us know what we can do differently in the future to provide you with a 5-star experience!
Williamston
Wendy Ammons Turk
October 11th, 2022
The people there were friendly and got me fixed up and on my way. Took a while but it was done rite!
Response from Colony Tire & Service: Thank you for taking the time to leave us a great review, Wendy! We understand waiting to get your car done can be a hassle. We were running a little behind, but didn't want to rush our excellent service! Please give us a call if there is anything we can do for you.
New Bern
LYNNE CATANIA
October 9th, 2022
Very quick in and out. Polite, courteous and very professional.
Response from Colony Tire & Service: Thanks for the great review, Lynne! The safety of our customers is of utmost importance to us and we are so happy to hear we could get you on your way in a timely manner. We appreciate your feedback abnd we'll see you again next time!
New Bern
BILLY DIXON
October 9th, 2022
Great
Response from Colony Tire & Service: Thank you, Billy! We appreciate the feedback from you! See you next time!
Greenville
Ray Hill
October 7th, 2022
Great customer service friendly and very helpful. I'll highly recommend Colony Tire.
Response from Colony Tire & Service: Thank you for the great review, Ray! We pride ourselves on providing unbeatable customer service. We appreciate your recommendation and look forward to helping you again anytime you need us!
Plymouth
JOHN WALKER
October 7th, 2022
Excellent service with great pride in customer satisfaction.
Response from Colony Tire & Service: Thank you, John! We take pride in customer service and appreciate you putting your trust in us. We appreciate your business and look forward to helping again in the future!
Elizabeth City
GREG BIGGS
October 6th, 2022
The service was excellent. Professional counter staff and very accommodating. Service techs do a great job of making sure the job is right before it leaves the bay..
Response from Colony Tire & Service: Thank you for the wonderful review, Thomas! We are so happy to hear about the excellent experience you had and the quality service you received. See you again next time!
Edenton
KATHERINE WALKER
October 6th, 2022
Awesome, helpful staff and pleasant customers.
Response from Colony Tire & Service: Thank you for the great review, Katherine! We pride ourselves on providing unbeatable customer service. We'll see you again next time!
New Bern
CHAPPELL
October 5th, 2022
No comment
Response from Colony Tire & Service: Thank you, Larry! We appreciate your business and the 5-star rating. We look forward to helping you again any time you need us!
Edenton
JAY MORRIS
October 5th, 2022
No comment
Response from Colony Tire & Service: Thank you for the 5-star rating, Jay! Your experience at our shop means everything to us. We look forward to helping you again next time!
Greenville
GERALD THOMAS
October 5th, 2022
Job done in a timely manner. Jason was very pleasant to deal with.
Response from Colony Tire & Service: Thank you, Elaine! We're always happy to help to make sure our customers leave satisfied and get back on the road in a timely manner. We appreciate your feedback and look forward to helping you again any time you need us!
New Bern